Spotify Premium users are currently facing challenges when attempting to cast music to Google Home and Google-enabled speakers. This issue has sparked a wave of discussions across various platforms, particularly on Reddit, where users have shared their experiences and frustrations.
Nature of the Problem
The core of the issue appears to be linked to a recent update of the Google Home app. Users have reported that while their devices indicate that Spotify is playing on the speakers, the playback does not progress, leaving them without audio. One user succinctly described the situation: “My phone tells me Spotify is playing on the speaker. The speaker thinks it is playing, but the time on the song does not advance, and there is no audio.”
Interestingly, this problem seems to predominantly affect Spotify Premium subscribers, as those with free Spotify accounts have reported that casting continues to function normally on Google Home speakers.
Response from Google
Affected users have reached out to Google for assistance and were informed that the casting issues stem from the latest update to the Google Home app. According to one user who shared their interaction with Google support, “It was an update to the Home app that broke it. They are aware and are now working on a fix. They believe it will be resolved through an app update.” This user also mentioned their commitment to sharing any new instructions provided by Google.
Troubleshooting Attempts
In an effort to resolve the issue, users have undertaken various troubleshooting measures. These include:
- Resetting their devices
- Updating both the Google Home and Spotify applications
- Relinking their Google Home speakers
Despite these efforts, no solution has been effective thus far, leaving many users in a state of uncertainty.
As the situation develops, further inquiries will be made to Google to obtain updates regarding the ongoing issue and potential resolutions for affected users.
