In a significant stride towards enhancing user experience, TSplus, a prominent name in remote access and support solutions, has unveiled a major update to its Remote Support Android app. This latest version, now available on the Google Play Store, builds on the initial launch from December 2024, which was met with enthusiasm for its robust and intuitive features.
New Features and Improvements
The original app allowed users to remotely view and control devices in stunning Full HD resolution at 24 frames per second. It offered functionalities such as keyboard and mouse control, administrative command execution, user chat, and device management—all from the convenience of Android smartphones and tablets. A particularly noteworthy feature was the Picture-in-Picture mode, which enabled users to multitask while keeping the remote session in view.
This recent update has transformed the Sharer feature from its experimental phase to a fully operational tool, facilitating seamless remote control of Android devices from Windows, macOS, and Android platforms. Users can now engage with devices effortlessly, utilizing keyboard, mouse, or touch input.
Among the enhancements introduced in this update are:
- Enhanced Performance: The screen encoder and decoder have been upgraded to ensure smoother performance, addressing issues previously encountered with Qualcomm chipsets.
- New Settings: Users can now optimize app performance on older devices by activating the “Optimize for slower video decoders” setting, thus making Full HD resolutions accessible even on less powerful hardware.
- Shortcuts for Quick Actions: The app now features shortcuts designed to expedite common tasks, improving overall efficiency.
- Improved Debugging: The updated debug screen simplifies the process of reporting issues to the TSplus support team, enhancing user support.
For those interested in the complete changelog, it is available online. TSplus values user feedback and actively encourages users to share their experiences to further refine the app. A QR code for easy app download is provided below.
To explore more about the updated app and to download it, visit the Google Play Store.
About TSplus
TSplus is a leading provider of remote access and IT support solutions, offering powerful, easy-to-use tools for businesses worldwide. Their suite of products enables secure remote work, troubleshooting, and management from any device, anywhere.
Press Contact:
Caleb Zaharris
TSplus Marketing Director
Email: caleb.zaharris@tsplus.net
Website: www.tsplus.net
Photos accompanying this announcement are available at:
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