If the impending end of Windows 10 support in October has you feeling uneasy, you’re not alone. A San Diego resident, Lawrence Klein, has taken a stand against Microsoft, filing a lawsuit that challenges the tech giant’s decision to discontinue support for the operating system. Klein argues that this move not only pressures users into purchasing new devices but also aims to establish a monopoly in the generative AI market.
Legal Grounds and User Concerns
Klein’s complaint, lodged in San Diego, asserts that Microsoft should maintain free support for Windows 10 until its user base dwindles to 10% or less of all Windows users. He contends that Microsoft is leveraging its dominant position in the operating system market to secure a similar hold on the generative AI sector. According to Klein, the strategy involves compelling customers to upgrade their devices to run Windows 11, thereby creating a substantial user base for its AI products.
The lawsuit underscores the potential risks associated with the discontinuation of Windows 10. With only three months remaining until support ceases, Klein warns that millions of users may not invest in new devices or opt for extended support. This situation poses a significant threat, particularly for businesses that handle sensitive consumer data, leaving them vulnerable to cyberattacks and data breaches—a reality that Klein believes Microsoft is acutely aware of.
Statistics and E-Waste Concerns
As of April 2025, Windows 10 users represent approximately 52.94% of all Windows users. Although Windows 11 adoption is gradually increasing, it has only gained traction in the past year, likely spurred by Microsoft’s announcement of Windows 10’s impending discontinuation. While Microsoft offers “free” upgrades to Windows 11, the feasibility of these upgrades depends heavily on the hardware capabilities of existing devices. Klein estimates that over 240 million devices may become obsolete due to their inability to meet Windows 11’s hardware requirements. This forced obsolescence could lead to a significant increase in e-waste, a concern that could be mitigated if users were allowed to continue using Windows 10 safely.
Critique of Microsoft’s Strategy
Klein characterizes Microsoft’s push for Windows 11 adoption as a campaign designed to encourage consumers to abandon their older, yet functional, Windows 10 devices in favor of new PCs equipped to run Microsoft’s AI software. He notes that this approach is atypical for Microsoft, which has historically provided a transition period of 7 to 8 years between operating system versions. In this instance, however, the transition is being mandated just four years after the release of Windows 11.
Furthermore, Klein critiques the reasons behind the slow uptake of Windows 11, asserting that the operating system is “wildly unpopular.” He claims that many users would not consider upgrading without the pressure of obsolescence, citing a lack of compelling features and an unappealing interface as deterrents. Klein argues that Microsoft has disregarded consumer preferences in the design and updates of Windows 11, leveraging its dominant market position to do so.
Seeking Judicial Intervention
In light of these concerns, Klein is requesting that the court intervene to ensure Microsoft ceases misleading advertising regarding Windows 10, provides clear information about the implications of discontinuing support, and offers transparent alternatives for users wishing to continue with Windows 10. His legal team is also asking the court to mandate that Microsoft continue providing updates for Windows 10 at no additional cost until its user base falls below 10% of all Windows users. Notably, Klein is only seeking reimbursement for attorney’s fees.
As the October 14 deadline approaches, it appears that this case may not reach a resolution in time. Microsoft is expected to mount a robust defense, indicating that Klein and his legal team are poised for a challenging battle ahead.
