Dell XPS 13 Copilot+ review: A capable AI PC, but Windows on Arm issues remain

In a swift evolution of its product line, Dell has unveiled a new iteration of the XPS 13, now optimized for Microsoft’s Copilot+ AI initiative. This latest model is powered by Qualcomm’s Snapdragon X Elite chip, marking a significant shift to an Arm-based architecture, akin to the recent Surface Pro and Surface Laptop offerings. With this transition comes heightened expectations: users anticipate not only improved battery efficiency compared to traditional Intel x86 chips but also enhanced AI performance, courtesy of a more robust neural processing unit (NPU).

However, the move to Arm-based systems is not without its challenges. Users may encounter compatibility issues with older x86 applications, which can either run sluggishly through emulation or fail to launch altogether. This landscape of uncertainty is reflective of the broader chaos within the PC industry as manufacturers pivot towards an AI-driven future, leaving consumers grappling with confusion. Microsoft’s Copilot+ program aims to alleviate some of this uncertainty by mandating specifications that include a minimum of 16GB of RAM, 256GB of storage, and an NPU capable of delivering at least 40 tera-operations per second (TOPS) of AI performance. If a device bears the Copilot+ label, it promises a certain standard of capability.

Performance Insights

So, how does the XPS 13 measure up to the Copilot+ branding? The verdict is largely positive, though there are caveats. While the XPS 13 is undeniably stylish and capable, it occasionally lags behind its Intel counterpart in performance, particularly with certain games and applications. Battery life, too, is surprisingly average, which may disappoint those seeking the extended longevity often associated with Arm-based devices.

Pros:

  • Demonstrates superior performance compared to the Intel XPS 13 in specific benchmarks.
  • The 45 TOPS NPU positions it well for future AI advancements.
  • Features a stunning design that stands out in the market.
  • Boasts an impressive thin-bezel display.

Cons:

  • Some x86 applications experience slowdowns or fail to launch.
  • Current AI functionalities are relatively basic.
  • Battery performance is average, particularly for an Arm-based system.
  • The trackpad and capacitive function buttons have received mixed reviews.

Design and Features

The standout feature of this XPS 13 is undoubtedly the Snapdragon X Elite chip. Beyond this, the design remains consistent with its predecessor, showcasing a minimalist aesthetic that includes an “invisible” touchpad and edge-to-edge key layout. However, this focus on design has led to some usability compromises, such as a trackpad that lacks the precision found in competing devices.

The Snapdragon X Elite chip itself is equipped with 12 cores operating at speeds up to 3.4GHz, with a dual-core boost reaching 4GHz. In contrast, the Intel variant features a Core Ultra 7 155H chip with 16 cores and a maximum speed of 4.8GHz. While Qualcomm’s NPU offers a significant advantage in terms of AI capabilities, the real-world impact of these specifications remains to be fully realized, as evidenced by benchmark comparisons.

Strengths of the XPS 13 Copilot+

This XPS 13 excels in delivering a modern ultraportable experience while preparing users for a future enriched with AI applications. Its appealing design, solid performance in productivity tasks, and robust multitasking capabilities make it a compelling choice.

  • Handles most productivity applications effectively, even under heavy multitasking scenarios.
  • Outperforms its Intel counterpart in various benchmarks.
  • The 45 TOPS NPU enhances its future-proofing potential.
  • Features a spacious keyboard that offers excellent tactile feedback.
  • The display, while not OLED, remains sharp and vibrant.
  • Dell’s InfinityEdge bezels enhance the visual appeal of the screen.

Challenges Faced by the XPS 13 Copilot+

Despite its strengths, the XPS 13 Copilot+ is not without its shortcomings, many of which echo the Intel version’s issues, compounded by the inherent challenges of Arm-based Windows devices.

  • Some emulated x86 applications experience noticeable lag.
  • The built-in AI features are currently underwhelming, with no clear timeline for future enhancements.
  • Battery life is less impressive than expected, particularly for an Arm device.
  • Popular games are incompatible due to anti-cheat software issues.
  • The trackpad’s design can hinder usability.
  • Limited USB-C ports may necessitate additional adapters.
  • The capacitive function row can be difficult to use in bright conditions.

Pricing and Considerations

The XPS 13 starts at approximately ,300, equipped with the Snapdragon X Elite chip, 16GB of RAM, and 512GB of storage. Currently, it is available at a promotional price of 9, though this may change. The Intel model also begins at ,300, but users will need to pay extra for additional RAM.

For those in need of a capable 13-inch laptop today, the XPS 13 Copilot+ presents a solid option, albeit with certain limitations. Prospective buyers may wish to consider waiting for future iterations, particularly those featuring Intel’s upcoming Lunar Lake CPU, which promises enhanced performance without the compatibility issues associated with emulation.

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Dell XPS 13 Copilot+ review: A capable AI PC, but Windows on Arm issues remain