Microsoft is reaching out to its Windows 10 user base as the deadline for support draws near. With the end of support scheduled for October 14, 2025, the tech giant has begun sending emails to users still operating on the older system, emphasizing the importance of upgrading to Windows 11. This communication is particularly crucial for those whose devices may not meet the requirements for the new operating system, as they will need to take action to avoid running an unsupported version.
What Microsoft said to Windows 10 users
In a recent email, Microsoft outlined several key points regarding the implications of the upcoming end-of-support date. Here are some of the frequently asked questions shared by the company:
- What does this mean for me?
After October 14, 2025, Microsoft will cease to provide free software updates, technical assistance, or security fixes for Windows 10. - What can I do with my old computer?
Users are encouraged to trade in or recycle their devices through local organizations. - Will my Windows 10 PC stop working?
No, your PC will continue to function, but it will no longer receive support. - How is Windows 11 more secure?
Windows 11 is touted as the most secure version yet, featuring comprehensive end-to-end security measures, including antivirus, firewall, and internet protections.
For those opting to remain with Windows 10, Microsoft recommends keeping files backed up through OneDrive. Additionally, users can secure another year of updates for a fee of .
“If you plan to keep using your Windows 10 PC, we recommend keeping your files backed up and easily accessible across devices using OneDrive,” the company stated.
It’s worth noting that many PCs manufactured before 2018 lack the TPM 2.0 module required for Windows 11, which could leave approximately 1 billion machines reliant on the older OS, according to estimates from the Public Interest Research Group (PIRG).
In its communication, Microsoft has urged users to consider upgrading to or purchasing a Windows 11 PC, while also suggesting the trade-in or recycling of outdated Windows 10 devices. As of February 2025, Windows 10 maintains a significant presence in the market, holding a 58% share, while Windows 11 accounts for 38%.
