Microsoft continues to face challenges with the 2024 iteration of Windows 11, as the latest updates seem to introduce new complications rather than resolving existing ones. The February Patch Tuesday update, released on February 11, aimed to enhance user experience by fixing various bugs and adding features. However, it has led to a wave of complaints from users regarding issues with File Explorer and installation processes.
Update Overview
The update, identified as KB5051987, included fixes for a range of problems affecting digital audio converters, USB audio drivers, USB cameras, and passkeys, alongside addressing several critical security vulnerabilities. While these improvements are commendable, the aftermath has left many users grappling with unexpected glitches.
File Explorer Frustrations
Following the installation of KB5051987, numerous users have reported significant difficulties with File Explorer. Common issues include:
- Inability to open folders such as Desktop, Documents, and Pictures.
- Failure to launch File Explorer via desktop shortcuts or Windows Search.
- Non-responsive subfolder navigation when clicking folder arrows in the sidebar.
Interestingly, the explorer.exe program remains active in Task Manager, suggesting that it is not frozen or crashed. Initial theories proposed conflicts with third-party tools, but reports indicate that these issues persist even on standard systems devoid of customizations.
Installation Hiccups
In addition to File Explorer troubles, users have encountered obstacles during the update installation itself. Some have experienced the installation process halting at 96%, while others receive error messages indicating missing or problematic update files. Users with MSI-based systems have reported the installation freezing at 0% for extended periods.
To mitigate these installation challenges, it is recommended to clear the SoftwareDistribution folder located at C:Windows, where Windows stores its update files. Alternatively, users may need to exercise patience, allowing several hours or even overnight for the installation to complete.
Additional Glitches
Other reported issues following the update include:
- Mouse stuttering.
- Undetectable cameras.
- Inability to install .NET apps within the Windows Sandbox.
- Malfunctioning preview animations in the Taskbar.
Some users have also noted a significant decrease in battery life post-update, with one individual reporting a drop from six hours to just 2.5 hours. Additionally, clipboard history has been found to malfunction, failing to copy items from Microsoft Word.
User Experiences
While some users have not encountered the reported issues, others have noticed a delay in the Windows desktop appearing after login. Oddities such as the context menu not appearing upon right-clicking a folder or file have also been observed, which typically resolve after a reboot.
Looking Ahead
Annual Windows updates often come with their share of bugs, particularly when rolled out to a vast user base. However, the 2024 version of Windows 11 has proven to be more problematic than its predecessors. With the impending October 2025 deadline for Windows 10 support, Microsoft faces a pressing need to enhance the stability and reliability of Windows 11 to retain user confidence.
