Recent reports from Spotify users indicate that the Android app is experiencing significant performance issues, particularly when connected to specific Wi-Fi networks. This has led to a wave of complaints on Spotify’s forums, with many users describing their experiences of the app freezing, crashing, or becoming largely unresponsive.
Spotify has officially acknowledged these concerns, noting that the problems seem to predominantly affect users with Samsung Galaxy and Google Pixel devices. The company stated:
We’ve received reports from Android users (mainly Samsung and Google Pixel) experiencing issues where the Spotify app becomes unresponsive, freezes, or crashes when connected to certain WiFi networks. The issue doesn’t occur while using mobile data.
This situation has been unfolding over the past two weeks, and while Spotify’s teams are actively investigating the matter, a definitive solution has yet to be announced. The issue appears to be widespread, affecting a considerable number of users, which suggests it is not limited to beta versions of the app.
Interestingly, some users have speculated that the difficulties may be linked to Chromecast-ready devices, providing a potential explanation for why the app malfunctions exclusively on Wi-Fi networks while functioning normally on mobile data or in offline mode.
As Spotify continues to work towards a resolution, users experiencing these issues are encouraged to share their experiences in the comments, fostering a community dialogue around this ongoing challenge.
More on Spotify:
Follow Ben: Twitter/X, Threads, Bluesky, and Instagram
FTC: We use income earning auto affiliate links.
Spotify confirms Android app is freezing and crashing for many, but only on Wi-Fi
Recent reports from Spotify users indicate that the Android app is experiencing significant performance issues, particularly when connected to specific Wi-Fi networks. This has led to a wave of complaints on Spotify’s forums, with many users describing their experiences of the app freezing, crashing, or becoming largely unresponsive.
Spotify has officially acknowledged these concerns, noting that the problems seem to predominantly affect users with Samsung Galaxy and Google Pixel devices. The company stated:
This situation has been unfolding over the past two weeks, and while Spotify’s teams are actively investigating the matter, a definitive solution has yet to be announced. The issue appears to be widespread, affecting a considerable number of users, which suggests it is not limited to beta versions of the app.
Interestingly, some users have speculated that the difficulties may be linked to Chromecast-ready devices, providing a potential explanation for why the app malfunctions exclusively on Wi-Fi networks while functioning normally on mobile data or in offline mode.
As Spotify continues to work towards a resolution, users experiencing these issues are encouraged to share their experiences in the comments, fostering a community dialogue around this ongoing challenge.
More on Spotify:
Follow Ben: Twitter/X, Threads, Bluesky, and Instagram
FTC: We use income earning auto affiliate links.