Opera has taken a significant step by lodging a formal complaint against Microsoft, alleging that the tech giant is engaging in unfair practices that favor its own browser, Edge, at the expense of competitors. This complaint has been submitted to Brazil’s anti-trust authority, CADE, where Opera claims that Microsoft has been influencing major PC manufacturers to pre-install Edge as the default browser on all new laptops. Such actions, according to Opera, create an uneven playing field for other browsers, including its own.
In its complaint, Opera highlights what it describes as “manipulative design tactics” or “dark patterns” employed by Microsoft. These tactics reportedly make it challenging for users to switch from Edge to alternative browsers. For example, Opera points out that Microsoft displays intrusive banners and messages that discourage users from downloading other browsers precisely when they are searching for them on Edge. Furthermore, it claims that Microsoft disregards user preferences during crucial moments, such as when opening PDFs or accessing links in emails, automatically redirecting users to Edge instead.
McParlan, General Counsel at Opera, expressed the company’s frustration, stating, “Microsoft thwarts browser competition on Windows at every turn.” This sentiment echoes a broader trend of discontent among smaller tech companies regarding the monopolistic practices of larger firms, which have often led to regulatory scrutiny and fines for companies like Facebook and Apple.
Opera is urging Brazilian anti-trust regulators to compel Microsoft to cease its deceptive practices within Windows that funnel users toward Edge. The company is also advocating for the implementation of a fair browser selection screen, allowing users to choose their preferred browser and enabling PC manufacturers to install and set alternative browsers as defaults.
Despite its efforts, Opera’s previous attempt to convince the European Commission to classify Microsoft Edge as a gatekeeper under the Digital Markets Act (DMA) was unsuccessful. As such, it remains to be seen whether the Brazilian authority will respond favorably to this latest complaint.
Images Courtesy of Opera
